Holiday Extras
Direct
Trustpilot
4.5
52,964 reviews
Underwriter
Great Lakes Insurance UK Limited
Details
FCA: 828848
Updated: 2026-03-26
Website: www.holidayextras.co.uk
Product Details
Target Segments
Awards
- Globe Travel Awards — Best Insurance Provider, 16 consecutive years
Key Differentiators
- • AnywhereGP — free 24/7 GP access worldwide
- • Flight delay benefit — £25 cash back or airport lounge
- • Gadget cover included as standard on all tiers
- • Price promise — refund difference up to £100
- • Gold tier exclusive to direct channel (not on comparison sites)
- • Gold cancellation cover extendable to £65,000
Notes
40 years experience, 7 million customers insured. £13.8m claims paid in 2024. Strong cross-sell from airport parking/hotels/lounges. Also distributes via travel agents. Flight delay cover underwritten separately by Astrenska Insurance. Has backpacker, cruise, volunteer, motorcycle, safari, and extensive sports cover pages.
Observations
HX underwriter is Great Lakes Insurance UK Limited (post-Brexit UK entity, not SE). FCA ref 828848 via Holiday Extras Cover Limited. 3 tiers: Bronze/Silver/Gold. Gold is Defaqto 5-star and exclusive to direct channel. 40 years experience, 7M customers, £13.8M claims paid 2024. Globe Travel Awards 16 consecutive years. AnywhereGP, flight delay £25 cash back, gadget cover standard.
HX product range is MUCH broader than marketing suggests: backpacker, cruise, annual cruise, volunteer, motorcycle, coach trip, safari, winter sports, water sports, extreme sports, hiking, football. Senior pages exist for Over 65/70/75/80/85/90+. Medical condition pages for 17+ conditions. Single trip: no age limit. Annual: max 85. This breadth is a hidden strength not reflected in positioning.
Ad Observations
“Travel Insurance from £6.53 | Holiday Extras”
Leading with low price point. Cross-sell positioning from airport parking and hotel pages.