Staysure
Specialist
Trustpilot
4.7
521,296 reviews
HX: 4.5 (52,964)
Underwriter
Not named on public site (arranged by TICORP Ltd, Gibraltar)
Details
FCA: 436804 / 663617
Updated: 2026-03-26
Website: www.staysure.co.uk
Product Details
Target Segments
Awards
- British Travel Awards — Best Travel Insurance, 9 consecutive years (2016-2025)
- Most reviewed travel insurance provider on Trustpilot
Key Differentiators
- • Travel Doctor — free video GP consultations abroad (Air Doctor)
- • 97% of people can get cover with pre-existing conditions
- • Unlimited medical cover (Comprehensive & Signature)
- • Over 340,000 five-star Trustpilot reviews
- • £99m+ paid on 59,834 claims in 2024
- • Premium finance available for policies £80+
- • Active TV campaign ('Dream Big')
Notes
Founded 2004 for over-50s with pre-existing conditions. 12 million+ customers since 2005. 700+ employees. Part of Staysure Group (also owns Avanti Travel Insurance, PayingTooMuch, Petgevity). Senior pages from Over 50s to Over 85s. Extensive medical condition pages (30+ named conditions). BIBA medical directory member.
Note: Underwriter not confirmed from public website. May be named in policy wording documents only.
Observations
Staysure has 521,296 Trustpilot reviews (4.7 rating) — most reviewed travel insurance provider. Claims 12M+ customers since 2005. British Travel Awards winner 9 consecutive years (2016-2025). Active TV campaign 'Dream Big'. Part of Staysure Group which also owns Avanti, PayingTooMuch, and Petgevity brands.
Staysure offers Travel Doctor (free video GP abroad via Air Doctor), unlimited medical cover on Comprehensive and Signature tiers, and premium finance for policies £80+. Trip duration capped at 35 days for 71+ on annual (50 days for 70 and under). 3 tiers: Basic, Comprehensive, Signature. Defaqto 5-star on Comprehensive and Signature.
Ad Observations
“Trusted by Over 7 Million Customers | Staysure Travel Insurance”
Leading with social proof and trust. Defaqto 5-star badge prominent. Targeting broad 'travel insurance' terms.